FAQ

WHAT IS BESPOKE CLOTHING?


The term “bespoke” is from 18th-century England, literally meant that a selection of fabric was ‘bespoken for’ a customer. Today, the term refers to a tailor shop that is custom made for a customer without the use of a pre-existing pattern.




CAN YOU OFFER ADVICE ABOUT THE BEST SUIT FOR ME?


It is always delightful to offer assistance with the latest sartorial trends. Contact us and we’ll get back to you within 24 hours, eamil to contact@bonhamstrand.hk.




CAN I SEE A SAMPLE OF YOUR MATERIAL?


Given the high cost of fabric, it isn’t feasible at this time but we have only standard samples for latest fashion trends to try on. And we are working hard on make it possible in future.




WHAT IF I WANT ALTERATIONS?


Each one of our product is custom made specifically for you. While we cannot offer refunds we are 100% committed to working with you until you are fully satisfied.




HOW LONG WILL IT TAKE TO GET MY SUIT?


Because each product is made specifically for you, ordering custom clothing is not an overnight process We work hard to do everything we can to deliver your clothes within2-3 weeks of placing your order. While this is not always possible, we strive daily to hit this goal. In select situations, it may be possible to further expedite your order for an additional fee.




GIFT CERTIFICATES


Bonham Strand offer varies gift certificates, they are not redeemable for cash and cannot be returned for a cash refund.





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